HEARTCOUNT Privacy Policy

Last updated on Nov 5, 2018.

HEARTCOUNT is committed to maintaining robust privacy protection for its users. This Privacy Policy is designed to help you understand how HEARTCOUNT uses the personal information we collect and receive about you.

Types of Personal Information

HEARTCOUNT currently collects personal information from the enterprise customers for whom we have separate on-boarding and/or contractual processes. HEARTCOUNT Play (www.heartcount.io/play), which is one of HEARTCOUNT’s features we’ve made publicly available, does not collect any personal information.

The type of information we collect will depend on your interactions with HEARTCOUNT. It may include:
Contact and Log In Information. Name, employer, title, email address, physical address, phone number, and similar contact info, user names and passwords.
Usage and Geographic Data. HEARTCOUNT collects personal information related to your use of our products, services and websites so that we can analyse and improve. HEARTCOUNT may use aggregated, non-personally identifiable usage data for external training and marketing purposes.

Ways we Use Personal Information

We use the personal information we collect for the purposes described in this Privacy Policy, as covered in any agreement that incorporates this Policy, or as disclosed to you in connection with our websites. For example, we will use your information to:

Provide and deliver products or services, including software updates;
Understand you and your preferences to enhance your experience;
Send you service-related information, including confirmations, invoices, technical notices, etc;
Communicate about promotions, upcoming events, and news about products and services offered by HEARTCOUNT and our selected partners;
Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.

Sharing of Personal Information

HEARTCOUNT works to keep your personal information confidential and secure, and does not sell your personal data.
In some circumstances HEARTCOUNT may share your information with third parties when we have your permission, for example:

We may share your personal information when you choose to share information using our report share feature;
We may share your personal information with our current or future affiliates, which may include parent and subsidiary companies, joint ventures, or other companies under common control, in which case we will require our affiliates to honor this Privacy Policy and other contractual obligation with you;
We will disclose your personal information to comply with legal requirements.
We only share and disclose your information with the following third parties:
- User Account Registration and Authentication: Google Sign-In
- Web and Mobile Analytics: Google Analytics
- Cloud Infra & Data Storage Service: Amazon Web Services Inc.
- Newsletter and CRM: Hubspot Inc.
- Payment Processing: TossPayment Inc.
- Marketing and Customer Support: COCOOZ Inc.

Storage and Security of Your Personal Information

We have reasonable and appropriate physical, electronic, and managerial procedures in place to help safeguard your personal information. To help protect yourself, use a strong password, do not use the same passwords to access your HEARTCOUNT accounts that you use with other accounts or services, and protect your user names and passwords to help prevent others from accessing your accounts and services.

Controlling your Personal Information

Our marketing emails permit you to "opt-out" of receiving further marketing emails. When you use our websites, you can usually choose to set your browser to remove cookies and to reject cookies from our servers. If you choose to remove or reject cookies, this could affect certain features or services of our websites. For information about how to remove or manage cookies please read our cookie policy.

Data Retention and Deletion

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When the data retention period expires for a given type of data, we will delete or destroy it.

Cookies

HEARTCOUNT uses cookies which are necessary for the proper functioning of its websites. Subject to your preferences, HEARTCOUNT may also use cookies to improve your experience, to secure and remember log-in details, for session management, to optimize site functionality and to deliver content tailored to your interests.

Updates

From time to time, we will update this Privacy Policy. In the event there are material changes to our information practices, we will note those changes on HEARTCOUNT’s Privacy Policy webpage (www.heartcount.io/privacy) and in some cases send a notification of changes via email.